When we think of the Great Wolf Lodge and its many locations throughout America, we think of fun, games, and family! We don't think of adult feces served in a box. It’s the ultimate example of expectations versus reality — Britaney expected to impress her son with a fun weekend and instead, she got literal s---.

She arrived at the Traverse City, Mich. location with her son and her sister to celebrate her son’s ninth birthday. She received a box that was supposed to be filled with Game Night games. But she explained what happened next:

“I took it up to the hotel room and I opened it, and it was all wrapped in a tissue paper,” Britaney said. “So my assumption was, ‘let’s dig through this and see what they have wrapped.’ So me and my sister, Brandi, continue to dig. We unwrapped it. At first, I see wet wipes, like butt wipes, and I’m really confused at this point. So my sister continued to dig. As she’s unwrapping this, when we got to the middle, this was a legit soiled adult diaper that we had our hands in.”

Ew! I don’t even want to get my own feces on my hands let alone a stranger’s feces. This is the ultimate nightmare scenario, but it gets worse. Britaney asked management for help, and all they did was give her a $50 refund for the pack, a new pack, and two vouchers for Build-a-Bear. (We didn’t even know Build-a-Bear was still a thing.)

Luckily, the manager was more helpful the next day. But in our opinion, no amount of money is worth digging through a stranger’s poop. Can the GWL also pay for lifelong therapy?