As depicted on the show, Luis Miguel agreed to add another concert to his tour at the last minute after his team was able to negotiate a deal with a venue in Peru that offered to pay the Mexican idol more than triple his usual fee. 

Unfortunately, the concert was held in a brand new venue that had not been properly vetted by his team before he took the stage.  

While performing, Luis Miguel's earpieces malfunctioned, causing him to fall to the floor and experience an intense ringing in his ears. 

After being rushed to the hospital, a doctor revealed that El Sol de Mexico would have some hearing loss. The accident went on to affect Luis's ability to record his Christmas album, and there was the fear that his singing career would be over.