Is Kicks Crew a legitimate company?
Based on customer reviews, Kicks Crew has received mixed feedback. While some customers have had positive experiences with authentic products and smooth transactions, others have faced challenges with shipping delays and customer service. It is recommended to carefully consider the feedback and make an informed decision when choosing to purchase from Kicks Crew.
What are the customer satisfaction ratings for Kicks Crew?
Kicks Crew has an average rating of 3.5 stars out of 5 on Trustpilot. The majority of reviews (60%) are 5-star ratings, while 27% of reviews are 1-star ratings.
What are some positive customer experiences with Kicks Crew?
Several customers have expressed satisfaction with the quality and authenticity of the products purchased from Kicks Crew. They have mentioned fast shipping and positive interactions with the company.
How is the shipping and delivery process of Kicks Crew?
The shipping and delivery process of Kicks Crew has mixed reviews. While some customers have experienced longer shipping times, others have mentioned fast delivery once the shoes were shipped. It is important to consider possible delays when ordering from Kicks Crew.
What is the customer service experience like with Kicks Crew?
Feedback on the customer service provided by Kicks Crew is varied. While some customers have had smooth and successful experiences, others have mentioned difficulties in reaching customer service and a lack of response to inquiries.
Are the products sold by Kicks Crew authentic?
Some customers have expressed doubts about the authenticity of the sneakers received from Kicks Crew. It is important to consider the mixed reviews and feedback when making a purchasing decision.
What alternatives should I consider to Kicks Crew?
Due to concerns raised by customers, it may be worth considering purchasing sneakers directly from official sellers, such as Nike, who are known for their robust customer support and guarantee of authenticity.
Does Kicks Crew have a BBB Business Profile?
Yes, Kicks Crew has a BBB Business Profile where customers can find information about the company’s size, volume of transactions, and customer complaints. The BBB does not endorse any specific product, service, or business.
What is the level of transparency and disclosure when purchasing from Kicks Crew?
Some customers have expressed dissatisfaction with the lack of transparency and disclosure during the purchasing process. It is important to consider the possible additional shipping costs and import duties that may not be clearly communicated at the point of purchase.
Should I consider future purchases from Kicks Crew?
Considering the mixed reviews and varied experiences shared by customers, it is important to weigh the positive and negative feedback, as well as consider personal preferences and priorities, before making a decision about future purchases from Kicks Crew.
